RankingsFactor
CONTACT & SUPPORT

Let's talk search visibility.

Have a question about our crawler, need custom enterprise limits, or want to report a technical issue? We're here to assist.

Customer Help

Technical Support Desk

Need help with website crawls, on-page scores, or the Chrome extension?

[email protected]
Typical response within 12–24h
Commercial

Enterprise & Custom Plans

Looking for higher URL crawl quotas, multi-seat billing, or team access?

[email protected]
Same-day priority response
Security

Privacy & Data Compliance

Questions regarding Google OAuth data handling, GDPR, or security posture?

[email protected]
Compliance desk inquiry

Send our team a message

Fill in the details below and we'll route your inquiry directly to our engineering or support desk.

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Frequently Asked Questions

How quickly does your team respond to inquiries?

Our engineering and customer support teams respond to technical inquiries within 12–24 business hours. Commercial and enterprise requests receive same-day priority handling.

Can I request higher crawling quotas or custom team seats?

Yes. For agencies, enterprise brands, and high-volume websites requiring bespoke crawl depth or custom API rates, contact our sales desk for customized quotas and consolidated billing.

How do I report a broken tool or crawling anomaly?

You can submit details using the contact form above with the 'Bug Report' topic or email [email protected] directly with the URL and error signature.